Terms of Service

1. Quote Requests

Submitting a quote request through our website is an inquiry only. It does not create a binding agreement for cleaning services. A service agreement is formed only once we confirm pricing and scheduling with you directly, whether by phone, email, or text.

2. Communications & Text Messaging

By providing your phone number or email address, you agree that we may contact you by email, text message (SMS), or phone call about your quote request and, if you become a customer, your scheduled cleaning appointments.

• Message frequency varies. Message and data rates may apply.
• Reply STOP to any text message to opt out at any time, or HELP for help.
• Some calls and text messages may be placed, answered, or conducted in whole or in part by an AI-powered voice or messaging assistant on our behalf.
• For details on how we handle your information, text messaging consent, and AI-assisted communications, see our Privacy Policy.

3. Pricing & Scheduling

Quotes provided online or by phone are estimates based on the information you provide. Final pricing may be adjusted after we confirm the scope of work. Appointment times are confirmed directly with you and may be subject to availability.

4. Limitation of Liability

Our website and quote form are provided "as is." We are not liable for delays in receiving messages sent through this site, as delivery depends on your carrier and email provider.

5. Governing Law

These Terms are governed by the laws of the State of Ohio.

6. Changes to These Terms

We may update these Terms from time to time. The "Last Updated" date above reflects the most recent revision.

7. Contact Us

Questions about these Terms? Contact us at info@gemcitycleaningcrew.com or 937-892-4157.