About Us
4.6 / 5
90+ Google reviews
Checkr Verified
Background check on every cleaner
Licensed & Insured
Certificate available on request
700+
Homes cleaned across Dayton
Our Mission
Most of our clients come to us because we offer commercial & residential cleaning services. But that's not what they want.
They want a home that feels good when you walk in from a long day's work, a night where finally they get to kick back and relax. A business that wants to smell great, and not have to worry about the extra tasks so they can focus on their clients.
That's what we do.
We Make Life Easier!
We create a positive atmosphere in the home and business by cleaning from top to bottom. The services that we offer, house cleaning, commercial cleaning, post-construction cleanup, deep cleaning, sanitization, and move in/out cleaning, are all part of the way we help you thrive at home or in the workplace.
Meet the Owners
Gem City Cleaning Crew is owned and run by Chris and Macy Wilson. We started the company in Dayton in 2017 because we saw too many cleaning services locking customers into long-term contracts and sending a different, unfamiliar crew every visit. We built GCCC to do the opposite: no contracts, and wherever possible, the same trained cleaner on your home or business every time, so they actually know it.
Every cleaner on our team goes through our three-month training program before working independently in a client's home or business: it's not a one-day orientation, it's how we make sure the standard we set is the standard you actually get.
Chris Wilson
Co-Owner
Chris co-founded Gem City Cleaning Crew with Macy in 2017 and writes the cleaning guides on the GCCC blog, drawing on what the crews actually run into cleaning homes and businesses across Dayton every week.
Macy Wilson
Co-Owner
Macy co-founded Gem City Cleaning Crew with Chris in 2017, built the three-month training program every cleaner completes, and oversees the day-to-day standard the team is held to on every visit.
Our Core Values
Have Fun
We believe that a positive and enjoyable work environment translates into better service for our clients.
Reliability
We strive to deliver on our promises and commitments to our clients and team members.
Employee Centric
We believe that happy employees lead to happy clients, so we strive to create a positive and supportive work environment.
What Makes Us Different
No contracts. Ever.
Stay because you want to, not because you're stuck.
The same cleaner every time.
They get to know your home, so nothing gets overlooked.
No initial-clean upcharge, up to 5 hours.
That covers most homes. If we expect to run longer, we call first to talk through what's done, what's left, and next steps.
We bring our own supplies.
Professional-grade products, included with every visit.
We reply within 30 minutes during business hours.
Through the portal, text, email, or a call, whatever's easiest for you.
If your regular cleaner is out sick, we reach out before your appointment.
Your call: a substitute cleaner, or we reschedule around you.
Why Homeowners Trust Gem City
100% satisfaction guarantee. If you're not completely happy with any cleaning, contact us within 24 hours and we'll return to re-clean the areas of concern at no additional charge. Your satisfaction is our priority.
Fully licensed and insured, with a certificate of insurance available on request.
“I have been using Gem City for four years now and am consistently happy with their service. I typically have the same cleaner who always does amazing, but have always been impressed with others on the team when I've needed to reschedule. Can't recommend them enough.”
“I've been using Gem City cleaning for 3 years, and I am very happy with the job they do. Consistent, reliable, positive, trustworthy. If ever I've had concerns, they make it right quickly.”
“Gem City has been cleaning our house for several months. Can not say enough positive things about Chris and Macy and their cleaning crews - they take their time and leave no spots untouched. All are reliable and treat each clean as if they were cleaning their own homes! Will be with Gem City until the end of time!”
Located in Dayton, OH
Let's Get To Work!
We'd love to hear from you and see how we can help.